Welcome to JVR Couture. These Terms & Conditions govern your use of our website and your purchase of products from us. By accessing our website, placing an order, or using our services, you agree to these Terms & Conditions.
Please read them carefully before making a purchase.
1. About JVR Couture
JVR Couture is an online fashion brand offering women’s clothing, including three-piece suits, co-ord sets, raw silk outfits, chiffon suits, festive wear, formal wear, and other fashion products.
For any questions regarding these Terms & Conditions, you can contact us using the details below:
Email: contact@jvrcouture.pk
Phone: +92 321 7458446
2. Use of Our Website
By using the JVR Couture website, you agree to use it only for lawful purposes. You must not use our website in any way that could damage, disable, disrupt, or interfere with its operation or another customer’s use of the website.
You are responsible for ensuring that the information you provide when placing an order is accurate, complete, and up to date.
3. Product Information
We make every reasonable effort to display our products as accurately as possible, including product descriptions, colors, fabrics, sizes, images, and other details.
Actual product colors may vary slightly due to photography, lighting conditions, screen settings, and device displays. Measurements may also vary slightly due to the nature of stitching, fabric, and production.
Customers are advised to review product descriptions and size charts carefully before placing an order.
4. Product Availability
All products displayed on our website are subject to availability.
In rare cases, an item may become unavailable after an order has been placed. If this happens, we may contact you to offer an alternative product, issue a refund where applicable, or cancel the unavailable item from your order.
5. Pricing
All prices displayed on the JVR Couture website are listed in the currency shown on the website.
We reserve the right to change product prices at any time without prior notice. However, price changes will not normally affect orders that have already been confirmed.
6. Orders
When you place an order with JVR Couture, you are making an offer to purchase the selected products. Your order is considered confirmed once you receive an order confirmation from us.
We reserve the right to refuse or cancel an order in certain circumstances, including:
- Incorrect product pricing
- Product unavailability
- Suspected fraudulent activity
- Incorrect customer information
- Payment-related issues
- Errors in product information
7. Payments
Customers must provide accurate payment and billing information when completing a purchase. Available payment methods may vary depending on your location and the options displayed at checkout.
8. Shipping & Delivery
We aim to process and dispatch orders within the estimated time stated on our website.
Delivery times may vary depending on location, courier service, public holidays, weather conditions, order volume, and circumstances outside our control.
Customers are responsible for providing a complete and accurate delivery address.
9. Returns & Exchanges
Returns and exchanges are subject to our Return & Exchange Policy.
Items may need to be unworn, unused, unwashed, and returned with their original tags and packaging where applicable.
Products that have been altered, damaged, worn, washed, or used may not qualify for a return or exchange.
10. Size & Fit
Customers are responsible for reviewing the size chart provided on our website before placing an order.
Sizing may vary depending on the cut, fabric, design, and style of the garment. If you need assistance selecting a size, please contact us before placing your order.
11. Cancellations
If you wish to cancel or modify an order, please contact us as soon as possible.
Once an order has been processed, packed, or dispatched, we may not be able to cancel or modify it.
12. Intellectual Property
All content available on the JVR Couture website, including product images, descriptions, logos, graphics, website design, text, videos, and promotional material, is owned by or licensed to JVR Couture unless otherwise stated.
You may not copy, reproduce, distribute, modify, republish, or commercially use our content without prior written permission.
13. Promotions & Discount Codes
JVR Couture may occasionally offer promotions, discounts, or coupon codes. These offers may be subject to expiry dates, minimum spending requirements, product restrictions, and usage limits.
14. Website Errors
While we make every effort to keep our website information accurate, errors may occasionally occur regarding pricing, product descriptions, availability, or other details.
We reserve the right to correct errors or update information without prior notice.
15. Limitation of Liability
To the extent permitted by applicable law, JVR Couture will not be liable for indirect, incidental, or consequential losses arising from the use of our website, delivery delays, misuse of products, or circumstances outside our reasonable control.
16. Third-Party Services
Our website may use third-party services such as payment processors, courier companies, social media platforms, or external websites.
JVR Couture is not responsible for the content, privacy practices, availability, or actions of third-party service providers.
17. Privacy
Your personal information will be handled in accordance with our Privacy Policy.
Personal information may be collected and processed for order fulfillment, delivery, payment processing, customer support, and website operation.
18. Changes to These Terms
JVR Couture reserves the right to update or modify these Terms & Conditions at any time.
Any updated version will be published on this page, and customers are encouraged to review this page periodically.
19. Governing Law
These Terms & Conditions will be governed by and interpreted in accordance with the applicable laws of Pakistan, unless otherwise required by applicable consumer protection laws.
20. Contact Us
If you have any questions regarding these Terms & Conditions, your order, or our services, please contact us:
JVR Couture
Email: contact@jvrcouture.pk
Phone: +92 321 7458446